Question 1

Do you offer in person or teleahealth sessions?

Accepted Answer

There is in person availability in Houston and bi-monthly in Dallas, TX. Services to Florida, Maryland and Michigan are currently tele-health only. The exception to this, is the development of a concierge contract.  Please contact us to discuss your specific needs, so that we can develop a plan that aligns with your needs and our availability.

Question 2

What are your hours to see clients?

Accepted Answer

At this time services are primarily offered in the afternoon and evening, to include a limited number of weekend appointments. Current availability may be viewed by logging in to request an appointment.

Question 3

Do you accept insurance?

Accepted Answer

At this time we do not accept insurance and are considered an out-of-network provider. A superbill is provided monthly and may be submitted to your insurance company for consideration of reimbursement.

Question 4

What is the cost for services?

Accepted Answer

Initial Consultation    $30       15 min
Individual Sessions  $150      53 min
Couples Sessions     $225      60- 75 min
Family Sessions        $250      75-90 min

LMSW Rate: 
Initial Consultation    $20      15 min
Individual Sessions  $85      53  min
Couples Sessions     $120     60- 75 min

Question 5

What methods of payment do you accept?

Accepted Answer

We accept Major Credit Cards: Visa, Discover, American Express, MasterCard. Upon engaging in services, a card will be placed on file and charged in accordance with our policy.

Question 6

How long does therapy last?

Accepted Answer

It is a question that is asked often and the answer is that it depends on a variety of circumstances and varies based on what your individual or relationship needs. While some come in to address one aspect of life, others may have layers ranging, from trauma, communication, anger, infidelity, chronic pain, grief, among a host of other challenges, that rarely shows up over night. Therefore an effective therapeutic process takes time. For some it may be 6 months, while others it may be 2 years.

Question 7

How do I schedule an appointment?

Question 8

What is your cancellation policy?

Accepted Answer

While we are aware that life happens, we encourage clients to maintain an open dialogue about your ability to maintain scheduled appointments. Due to the nature of our work, the cancellation policy is as follows: 
​
 • Cancellation with a minimum 24 hour notice - No Fee
 • Cancellation with less than 24 hour notice will incur a charge of 50% of the session fee
 • No-show- 50% of the session fee
 • Late Arrival (up to 15 minutes): You will only be seen during the remaining session time.

Question 9

Privacy Policy

Accepted Answer

HIPAA (Health Insurance Portability and Accountability Act) prohibits the disclosure of information shared between the client and therapist. Any information requested from a 3rd party, requires written permission from the client. Exceptions to this rule include: 
​
 • Child Abuse
 • Elderly or Dependent Adult Abuse
 • Danger to self or others

Question 10

Texas Licensing Questions

Accepted Answer

For licensing questions, you may contact the Texas Behavioral Health Executive Council (https://bhec.texas.gov/contact-us/)

Question 11

Consumer Complaints

Accepted Answer

If you have any concerns or believe a consumer issue has not been resolved, you may contact the Office of the Attorney General, Consumer Protection Division (https://click-1754894.icptrack.com/icp/relay.php?r=85571644&msgid=410512&act=CPIK&c=1754894&pid=903400&destination=https%3A%2F%2Furldefense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttps-3A__links-2D1.govdelivery.com_CL0_https-3A-252F-252Fwww.texasattorneygeneral.gov-252Fconsumer-2Dprotection_1_0100019b0a602e55-2D779e2a83-2D8e9d-2D4bdb-2Da81e-2D118e28c328d5-2D000000_wuvZQpt2fO3nIjTPxO-5FenIUUmCkepH6uabsi0iGEu3Q-3D435%26d%3DDwMFaQ%26c%3DeuGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM%26r%3DHqf2PoqjKBcpBIkbFgSyi15ZkrJszq9acwIXAK4Ax_YFKY-Fu99MNlQKyICoOShM%26m%3DlPkb0SqvO05M0pq7lRbSOmCe0pIJOs0gwgPTp6cTuJglV6y_qy0qOdrEeDGfit0I%26s%3D00WNZZ_rTBEkZyyRUznAkMJs71RSQEKSYDDPiODgt98%26e%3D&cf=26771&v=9571bc228bbd90be6ffb654ecc4230813e659ecad3036a8baf1192cc6bae35cc)for assistance. They are available to help protect your rights and address consumer complaints with fairness and care.

Emergencies

In the event of a crisis you may contact the National Crisis Hotline by calling or sending a text to 988.

If it is a medical emergency call 911

National Domestic Violence 800-799-SAFE (7233)

Emergencies

In the event of a crisis you may contact the National Crisis Hotline by calling or sending a text to 988. If it is a medical emergency call 911 National Domestic Violence 800-799-SAFE (7233)

In the event of a crisis you may contact the National Crisis Hotline by calling or sending a text to 988.

If it is a medical emergency call 911

National Domestic Violence 800-799-SAFE (7233)